Shipping policy

SHIPPING & RETURN
WHEN WILL I GET MY ORDER?

As soon as possible! We work hard so you can have a good quality braided wig at the earliest possible date. We will send you a tracking number once your order has shipped however you can also track the order by logging into your Wow Braids account.

 

ORDER TYPE

ONLINE

USA

10-12 business days

via USPS

CANADA

Standard: 8-12 business days via UPS

Expidited: 3 business days via UPS

INTERNATIONAL

10-30 business days via USPS

 

COVID-19: Some orders may face minor delays, but we will do our best to ship orders quickly.

Please note: All orders are processed and shipped on Monday through Friday, excluding holidays. Delivery may take a few extra days if the destination is in a rural area.

International orders: We are not responsible for customs fees or delays.

 

WHAT ARE YOUR SHIPPING CHARGES?
    • USA and Canada - $10 for orders under $100
    • Free shipping to USA and Canada for orders over $100
    • International shipping - $20
    • Customers will be responsible for shipping cost coverage for returns except when items were damaged on receipt.
    • Please note that Wow Braids is not responsible for any customs fees.
    DO YOU OFFER INTERNATIONAL SHIPPING?

      Yes, we offer international shipping at an additional charge of US$20

      International shipments (outside Canada and continental US) are subject to our standard return policy and an extra US$20 non-refundable shipping charge. Wow Braids is not responsible for additional customs clearance charges.

      WHAT IS YOUR RETURN POLICY?

        When you're happy, we're happy! Learn more about our easy, flexible, and risk-free return policy.