Community Manager - Youth Empowerment & Artisan Network

Community Manager - Youth Empowerment & Artisan Network APPLY NOW

People Operations
12 Apr 2024
Full time

About Wow Braids:

Wow Braids is a leader in the beauty industry, dedicated to producing and selling high-quality braided wigs and hair extensions. Beyond our products, we are committed to empowering youth and female artisans through skill development, creating sustainable employment opportunities, and building a supportive community. We are seeking an enthusiastic and visionary Community Manager to spearhead our Youth Empowerment Project and manage our expansive network of over 1500 female artisans.

Job Summary:

The Community Manager will be a pivotal figure in nurturing and expanding our artisan community, with a special focus on engaging youth. This role involves designing and implementing initiatives that attract and retain young talent, fostering a culture of excellence, care, and brand loyalty. You will be responsible for creating a vibrant community atmosphere through recognition programs, wellbeing initiatives, specialized training, and youth advisory councils. Your leadership will ensure the sustainable growth of our community and reinforce Wow Braids' position as a socially responsible and empowering brand.

Key Responsibilities:

  • Build and maintain a comprehensive youth database to effectively target and track the developmental journey of young community members.
  • Develop and execute a comprehensive youth attraction and retention strategy, incorporating culture-building activities, recognition, and bonus systems.
  • Plan and oversee community events, such as monthly socials, family days, and photoshoots, to foster a sense of belonging and brand affiliation.
  • Implement policies and procedures that support community wellbeing, including employee assistance, development programs, and quality assurance.
  • Establish and manage a Youth Advisory Council to gather feedback, innovate on welfare and job satisfaction, and integrate new ideas into community activities.
  • Partner with educational institutions to promote arts and crafts clubs, ensuring a pipeline of young talent and community sustainability.
  • Design and conduct specialized training programs in leadership, communication, IT skills, and diversity to enhance community members' professional growth.
  • Serve as the primary liaison between Wow Braids and the artisan community, ensuring a consistent and positive brand experience.


  • Bachelor’s degree in Social Sciences, Business Administration, Human Resources, or a related field. Advanced degrees or certifications in community management, social work, or youth development are a plus.
  • Proven experience in community management, youth engagement, or related roles, ideally within a socially impactful organization.
  • Strong leadership and interpersonal skills, with the ability to inspire and mobilize diverse groups.
  • Excellent organizational and event planning abilities.
  • Competency in data management and analysis, with experience in managing databases and monitoring program effectiveness.
  • Proficient in digital communication tools and social media platforms.
  • Innovative thinker with a passion for social empowerment and community development.
  • Fluent in English, with proficiency in local languages highly desirable.

What We Offer:

  • The opportunity to lead groundbreaking initiatives in youth empowerment and community building.
  • A dynamic and supportive work environment committed to personal and professional growth.
  • Competitive salary and benefits package.
  • The chance to make a significant impact in the lives of thousands of young people and women artisans.


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